Terms and Conditions - Pressure Washing Anerley
Welcome to Pressure Washing Anerley. By accessing and using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before engaging our services.
Service Agreement
Pressure Washing Anerley (“we”, “our”, “us”) provides professional pressure washing services to residential and commercial clients in Anerley and surrounding areas. By requesting our services, you agree to the terms outlined herein.
Scope of Services
- Exterior Washing: Cleaning of building exteriors, including walls, windows, and roofs.
- Driveways and Pavements: Removal of dirt, moss, and stains from surfaces.
- Decks and Patios: Cleaning and restoration of wooden and composite decking.
- Gutters and Downspouts: Clearing debris and ensuring proper water flow.
Booking and Scheduling
To schedule a service, clients must contact us via our designated booking channels. We strive to accommodate your preferred dates and times, but availability cannot be guaranteed. Once a booking is confirmed, a service date and time will be provided.
Payment Terms
Payment is due upon completion of the service unless otherwise agreed upon in writing. We accept various forms of payment, including cash, credit/debit cards, and online transfers.
Cancellations and Rescheduling
If you need to cancel or reschedule your appointment, please notify us at least 24 hours in advance. Cancellations made within 24 hours of the scheduled service may incur a cancellation fee.
Rescheduling Policy
We understand that unexpected events may occur. Should you need to reschedule, we will make every effort to accommodate your new preferred date and time.
Service Guarantee
Your satisfaction is important to us. We guarantee the quality of our work and will address any issues promptly. If you are not satisfied with our services, please contact us within 48 hours, and we will work to resolve the matter.
Limitations of Guarantee
The guarantee covers the workmanship related to our pressure washing services. It does not cover pre-existing damage or issues caused by factors beyond our control, such as severe weather conditions or structural problems.
Liability
While we take all necessary precautions to prevent damage during our services, Pressure Washing Anerley is not liable for any unforeseen damage that may occur despite our best efforts. Clients are encouraged to disclose any known issues with the property prior to service.
Insurance
We maintain comprehensive liability insurance to cover any potential damages that may occur during the provision of our services.
Client Responsibilities
Clients are responsible for ensuring that the areas to be cleaned are accessible and free from obstacles. It is recommended to remove fragile items and inform us of any specific cleaning requirements or concerns.
Preparation for Service
To facilitate an efficient service, clients should:
- Clear the area of any furniture, vehicles, or other items that may hinder access.
- Inform us of any pets or children that may be present during the service.
- Highlight any specific areas that require special attention.
Privacy Policy
We respect your privacy and are committed to protecting your personal information. Any information collected during the booking and service processes is used solely for the purpose of providing our services and will not be shared with third parties without your consent.
Data Protection
We implement appropriate measures to safeguard your personal data against unauthorized access, alteration, or disclosure.
Changes to Terms and Conditions
Pressure Washing Anerley reserves the right to modify these terms and conditions at any time. Clients will be notified of any significant changes, and continued use of our services constitutes acceptance of the updated terms.
Notification of Changes
Changes to the terms and conditions will be communicated through our official channels. It is the client’s responsibility to review the terms periodically.
Governing Law
These terms and conditions are governed by the laws of the jurisdiction in which Pressure Washing Anerley operates. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the local courts.
Dispute Resolution
In the event of a dispute, both parties agree to seek an amicable resolution through negotiation before pursuing legal action.
Termination
Pressure Washing Anerley reserves the right to terminate services at its discretion if the client fails to adhere to the terms and conditions outlined herein or engages in behavior that disrupts the provision of services.
Consequences of Termination
Upon termination, any pending payments for services rendered up to the termination date will be due immediately. We are not liable for any losses incurred as a result of service termination.
Intellectual Property
All content, including text, images, and logos, used in the provision of our services are the intellectual property of Pressure Washing Anerley. Unauthorized use or reproduction of this content is prohibited.
Use of Content
Clients may use the content provided for personal, non-commercial purposes only. Any other use requires explicit written permission from Pressure Washing Anerley.
Force Majeure
Pressure Washing Anerley is not liable for any failure to perform its obligations due to causes beyond its reasonable control, including natural disasters, acts of government, or other unforeseen events.
Impact of Force Majeure
In the event of a force majeure, we will notify clients as soon as possible and make every effort to reschedule services at a mutually convenient time.
Severability
If any provision of these terms and conditions is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
Invalid Provisions
Any invalid provisions do not affect the enforceability of the remaining terms, which continue to govern the relationship between Pressure Washing Anerley and the client.
Entire Agreement
These terms and conditions constitute the entire agreement between the client and Pressure Washing Anerley regarding the services provided and supersede all prior agreements or understandings, whether written or oral.
Amendments
Any amendments or modifications to these terms must be made in writing and signed by both parties to be considered valid.