Privacy Policy - Pressure Washing Anerley
At Pressure Washing Anerley, we are committed to safeguarding the privacy of our customers. This Privacy Policy outlines how we collect, use, and protect your personal information when you engage our services. By using our services, you agree to the terms described in this policy.
Information We Collect
We collect various types of information to provide and improve our services to you.
Personal Information
- Name
- Contact Details such as phone number and email address
- Address for service delivery
Usage Data
We may also collect information on how the service is accessed and used. This usage data may include details such as your computer's Internet Protocol (IP) address, browser type, and pages of our service that you visit.
How We Use Your Information
Your information is utilized in the following ways:
- Providing Services: To deliver the pressure washing services you have requested.
- Improving Services: To understand how our services are used and how we can improve them.
- Communication: To send you updates, promotional materials, or information about policy changes.
- Legal Compliance: To comply with legal obligations and protect our rights.
Data Protection
We implement a variety of security measures to maintain the safety of your personal information. Your data is stored in secure environments and is protected against unauthorized access, alteration, disclosure, or destruction.
Encryption: We use industry-standard encryption technologies to secure your data during transmission.
Access Control: Access to your personal information is restricted to authorized personnel only.
Your Rights
You have the right to access, correct, or delete your personal information. You may also have the right to restrict or object to certain types of processing of your data.
To exercise these rights, please contact us through the preferred channels outlined in this policy.
Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience on our website.
- Session Cookies: These are temporary cookies that remain in your browser until you leave our site.
- Preference Cookies: These cookies enable our website to remember information that changes the way the site behaves or looks.
You can choose to accept or decline cookies through your browser settings. However, disabling cookies may affect the functionality of our services.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email.
We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Children's Privacy
Our services are not intended for use by children under the age of 16. We do not knowingly collect personally identifiable information from children under 16.
If we become aware that we have inadvertently received personal information from a child under 16, we will delete such information from our records promptly.
Data Retention
We retain your personal information only for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy.
Reasonable efforts are made to ensure that data is securely disposed of when no longer needed.
Third-Party Services
We may use third-party services to assist in providing our services. These third parties have their own privacy policies and are responsible for their own data protection practices.
We do not share your personal information with third parties except as necessary to provide our services or as required by law.
International Transfers
Your information may be transferred to and maintained on servers located outside your country of residence. We take steps to ensure that such transfers comply with applicable data protection laws.
Legal Basis for Processing
We process your personal information on the following legal bases:
- Consent: You have given clear consent for us to process your personal data.
- Contract: Processing is necessary for a contract we have with you.
- Legal Obligation: Processing is necessary for compliance with a legal obligation.
- Legitimate Interests: Processing is necessary for our legitimate interests, provided your interests do not override those interests.
Automated Decision-Making
We do not engage in automated decision-making or profiling that has a significant effect on you.
Data Breach
In the event of a data breach, we will notify the relevant authorities and affected individuals as required by law.
We have procedures in place to identify, report, and manage breaches promptly.
Accountability
We hold ourselves accountable to uphold the principles outlined in this Privacy Policy. Our employees are trained to handle personal data responsibly and in accordance with this policy.
Feedback and Complaints
If you have any feedback or complaints regarding our privacy practices, we encourage you to let us know. We take all feedback seriously and strive to resolve any issues promptly.
Your privacy is important to us, and we are committed to protecting it through our compliance with this policy.